Delivery
We’ve put together the information below to answer the most common delivery questions. If you need further assistance, our customer care team is always happy to help.
Every UK order is sent by Royal Mail Special Delivery, guaranteed by 1pm the next working day, at no charge. Fully tracked and insured, with a signature required on arrival.
Special Delivery is Royal Mail's guaranteed service. Your order is tracked from the moment it leaves us and is delivered by 1pm on the next working day after dispatch.
Every parcel is fully insured in transit at no extra cost, whatever the value of your order.
● Orders placed before 2pm, Monday to Friday: Dispatched the same day (if the item is in stock).
● Orders placed after 2pm, or at the weekend: Dispatched the next working day (if the item is in stock).
● You will receive a dispatch confirmation email once your order has been posted.
If an item is out of stock, you are welcome to contact us for an estimated delivery date.
You may still place your order, we will keep the item on backorder and dispatch it as soon as it becomes available.
Delivery times for backordered items depend on manufacturing schedules and the volume of existing orders.
We currently ship within the United Kingdom only.
We do not offer a pick‑up or in‑store collection service at this time.
If you haven’t found the answer you’re looking for, please contact our customer support team — we’re always here to assist you.